Privacy Policy for Victoria Holly Interiors Textline Services

Effective Date: July 2025

At Victoria Holly Interiors, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you communicate with us via Textline, our text-based client support service. SMS consent/mobile information will not be shared with third parties for marketing/promotional purposes.

What We Collect
When you engage with our team via Textline, we may collect:

  • Your name

  • Your phone number

  • Any messages, questions, or comments you send us

We do not collect payment details, health information, or sensitive personal data through Textline.

How We Use Your Information
We use the information you provide solely for:

  • Responding to your inquiries

  • Providing updates about your design project

  • Offering client care and support

We do not use Textline for marketing purposes, nor do we sell or share your information with third parties for advertising.

Data Storage & Security
All text communication is handled through Textline’s secure platform. Your data is stored securely and is only accessible by authorized members of the Victoria Holly Interiors team.

Your Consent
By texting with us, you consent to receive replies via Textline related to your inquiry or design project.

Questions
If you have any questions about this Privacy Policy, please contact us at: info@victoriaholly.com

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Terms of Service for Victoria Holly Interiors Textline Use

Effective Date: July 21, 2025
Textline is offered by Victoria Holly Interiors as a means of direct communication for active and prospective clients. By using this service, you agree to the following terms:

1. Purpose of Use

Textline is used solely for:

  • Client support

  • Project coordination

  • Design-related communication

We do not use it for marketing, promotional messaging, or any unrelated solicitations.

2. Message Frequency
You may receive messages during standard business hours related to your design project or inquiry. You may reply at your convenience.

3. Opt-Out
You may opt out of Textline communication at any time by replying with "STOP." We will discontinue all messaging via this channel.

4. Limitations
Please do not use Textline to send sensitive personal, financial, or medical information. We are not liable for any disclosures made through this channel by users.

5. Changes
Victoria Holly Interiors reserves the right to update these terms as needed. Any changes will be posted here and updated with a new effective date.